Real people, real service

Dedicated account managers, 24/7 client support, and research on-demand. At RainKing, every customer, regardless of size, deserves best-in-class service. No hold music or endless automated menus—with RainKing, you get real people, real service, in real time.

Meet the people behind the platform

Our employees are committed to the success of every RainKing client, operating as an extension of your team. Meet three team members who go above and beyond every day to deliver a level of service that is unmatched in the industry.

  • Sven Bannuscher Headshot Image | RainKing
    Sven Bannuscher Director, Global Market Intelligence
  • Lauren Vidoni Headshot Photo | RainKing
    Lauren Vidoni Senior Client Success Manager
  • Scott Ferrebee Headshot Photo | RainKing
    Scott Ferrebee Client Success Team Lead and Integrations Specialist

Get the most out of RainKing

A specialized on-boarding team ensures every new client is set up for success from the start. Our best-in-class Client Success Team stands by 24 hours a day, 7 days a week to deliver personalized service, with a guaranteed response time of 10 minutes or less.
Employees at desks working on projects

Research on-demand

As a client, you can submit custom requests for more information on the companies, people, and technologies specific to your ideal customer with the click of a button. Our global research team will then dedicate resources to go find it for you, quickly. Not sure what you are looking for? Consult directly with a researcher who can help you better define your needs.
Employees collaborating on a task
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